Accessibility

CATERING TO YOUR NEEDS

VEHICLE DROP OFF AND PARKING

If you are coming by car, the best place to park is The Star Car Park. Take the lifts from the Car Park and walk through the cafe court to the ramp entrance outside the Sydney Lyric. This trip will take you about 5 minutes and bring you to our Stalls and Box Office foyer.

An alternative is to drop your passengers in front at The Star’s Harbourside entrance where there is a lay-by area on Pirrama Road. Patrons can then take the escalators or lift up one level and walk for 1 minute to the Sydney Lyric entrance. There is an option to use the ramp for stair less entry.  

Please note, we do not recommend coming in via Pyrmont Street.

Wheelchair and Transfer Seating

Wheelchair seating is located in Row P and Q of the Stalls. Patrons who wish to remain in a wheelchair can be seated in Row P. Patrons transferring from a wheelchair can be seated in Stalls Row Q. There are ramps allowing access to these seats.

The Sydney Lyric welcomes patrons with disability. If your question is not answered here please call us on (02) 9509 3600 or email access@foundationtheatres.com.au.

Limited Mobility or Trouble with Stairs

If you have trouble negotiating stairs, please book your seats in the Stalls. Ramp access is available via Doors 13 & 18 (Stalls Row P and Q). There are shallow stairs to navigate if you book tickets outside of these rows, however the closer you are to these rows, the less stairs will be encountered. See our Stalls seating map here

Wheelchair Bookings

Wheelchair seating is located in Row P of the Stalls. These seats can be booked by calling (02) 9509 3600 Monday to Friday 9am – 5pm. If you would like to arrange a call back email us by clicking here and making sure to fill out your access requirements.

Companion Card Bookings

Companion Card holders can book by calling (02) 9509 3600 Monday to Friday 9am – 5pm.

Useful Information

  • Passenger Drop Off

    Pickup and drop off points are located on Pirrama Road. Lifts and escalators provide access to the breezeway and theatre entry.

  • Mobility Parking

    Mobility parking spaces are reserved close to the entrance lobbies on every level of The Star car park. Please note, there are charges for this car park.

  • Hearing Loop

    Hearing Loop is accessible in some Stalls seats. Please see map for more information and turn your hearing aid to T for reception.

  • Accessible Toilet

    Accessible toilets are located in both the Stalls and Dress Circle foyers.

  • Service Dogs

    Accredited service dogs are allowed to enter the theatre upon presentation of accreditation proof. Service dogs must remain on the floor at all times. 

  • Virtual Tour

    Our virtual tour lets you walk through our auditorium before you come for your visit. This shows you what the theatre looks like without a production on stage. When you arrive, the production's set, lighting and sound equipment will help bring the theatre to life.

Distance from Seat to Stage

For patrons with a visual impairment the distance between the centre seat in the specified row and the stage, measured from safety curtain, is:

  • Stalls, Row AA  - approximately 5 metres
  • Stalls, Row D  - approximately 10 metres
  • Stalls, Row H -  approximately 14 metres
  • Dress Circle, Row E  - approximately 22.4 metres (this is the front row)

Stalls has a gradual incline right to the back of the auditorium, patrons will be at eye level with the Stage at around Row F-G. View the Sydney Lyric seating plan.